Frequently Asked Questions

You can apply for coverage by visiting your local Farm Bureau office, by calling us toll-free at 877-874-8323, or click here for an instant rate quote and application. You may also download an application from our Forms section.

What is the difference between a benefit exclusion rider and a pre-existing condition waiting period?

A benefit exclusion rider means a member cannot receive benefits for a specific illness or condition for the lifetime of the benefit exclusion. A pre-existing waiting period means a member cannot receive benefits during the first six or 12 months of coverage for any condition where symptoms existed prior to the effective date of coverage.

How do I order an identification card?

Contact your local Farm Bureau office and the Farm Bureau Health Plans Representative will be glad to order a new ID card for you.

If you're a Farm Bureau Health Plans Medicare Supplement member, you can easily order a card through our OneConnection portal. You should receive your new card in the mail within 10 business days after it is ordered. You may also contact us toll-free at 877-874-8323 or use our contact us form.

How do I meet my deductible per calendar year?

You meet your deductible with eligible hospital services, prescription drugs and other services, such as lab work or X-rays. On the co-pay plans, your co-pay is a first-dollar benefit, and the co-pay amount does not apply to your deductible or out-of-pocket maximums. Non-covered expenses also do not apply to the deductible.

Why do I have a pre-existing waiting period?

A pre-existing waiting period protects existing members' premiums. A pre-existing waiting period means a member cannot receive benefits during the first six or 12 months of coverage for any symptom or condition that existed prior to the effective date of coverage. Because the cost of individual coverage is based on use of benefits by the entire membership, pre-existing waiting periods help Farm Bureau Health Plans continue to provide coverage at a significantly lower cost than if pre-existing waiting periods were not in place. If pre-existing waiting periods were not in place, people could wait until they became ill to get health care protection, driving health care costs to an unaffordable level for everyone.

How do I find a provider or access a list of providers in my area?

For a comprehensive list of plans and their provider networks, please click here.

Visit a Farm Bureau Office

There are 200+ offices throughout Tennessee, so stop by and see us.

For More Information, call

Medicare Supplements Insured by TRH Health Insurance Company, Columbia, TN.
CON-TNG-CERTA-FL20-001; CON-TNG-CERTD-FL20-001; CON-TNG-CERTG-FL20-001; CON-TNG-CERTN-FL20-001;

Not connected with or endorsed by the U.S. or state government. This is a solicitation of insurance. A representative of TRH Health Insurance Company may contact you. Benefits not provided for expenses incurred while coverage under the policy is not in force, expenses payable by Medicare, non- Medicare eligible expenses or any Medicare deductible or copayment/coinsurance or other expenses not covered under the policy.

Farm Bureau Health Plans is a Medicare Advantage HMO and a Prescription Drug Plan (PDP) with a Medicare contract. Enrollment in Farm Bureau Advantage HMO or PDP depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premium and/or copayments/coinsurance may change on January 1 of each year. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage.

Farm Bureau Advantage HMO is not available in all Tennessee counties. Please refer to the Tennessee county list at fbhp.com to confirm eligibility.

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

Farm Bureau Health Plans is a Part D plan with a Medicare Contract. Enrollment in Farm Bureau Health Plans depends on contract renewal. This information is not a complete description of benefits. Call 1-866-643-6924 for more information. TTY users should call 711.