Student FAQs

Error code 110716 occurs if you attempt to log in to RDS using a different username than you previously logged in with. Creating a new login will NOT resolve this error code.

To resolve error code 110716, log in with your original username. If you cannot recall your original username and/or password, you can retrieve your username and/or reset your password here: Username/Password Reset.

Detailed instructions for username/password recovery:

To reset the password on your original username

  1. Visit Username/Password Reset.
  2. Click Forgot your Password
  3. Enter your Original Username and Last Name
  4. Select “reset password”
  5. Answer the “Security Question”
  6. Create new password

To retrieve original username:

  1. Visit Username/Password Reset.
  2. Click Forgot your Username
  3. Enter your First and Last Name and email address
  4. Select "Recover Username"
  5. Answer the “Security Question”
  6. Select “Get Username”
  7. Once you retrieve the original username, reset your password if you cannot recall it.

If you are unable to resolve error code 110716, contact the RDS Student Call Center at 844-319-3640. To lessen hold time, please call between 9 am and 12 noon, Monday - Friday.

Yes. Providing any required documents allows RDS to review your residency claim.

For initial consideration requests, RDS communicates your residency status immediately following your completion of the RDS online interview. This determination is contingent upon you submitting any required documentation and passing validation of the information you provide.

In addition to your residency determination status, RDS provides you a Residency Certification Number (RCN) and a summary of the information you enter.

For reconsideration and appeal requests, RDS staff must review the request in full before providing a residency status. RDS can review your request only after you provide all your required documents. If your required documents are not submitted before the 25-day deadline, your request is cancelled and your residency status remains non-resident.

The Residency Certification Number ("RCN") is a unique identifier that RDS assigns to you when you begin the RDS online interview. The RCN is unique to you. It provides confirmation that you have completed the RDS residency determination process. When you apply for admission at any NC college, the college may ask for your RCN in order to request data from RDS concerning your residency status.

The RCN is your unique identifier within the RDS system. Your RCN is always available to you by logging in to your RDS account. In addition, you may call toll-free 844.319.3640 or locally 919.835.2290 for assistance in accessing your account.

Yes. You may sign in using an existing CFNC account or you can use the RDS express registration.

The North Carolina Residency Determination Service (RDS) call center at CFI provides comprehensive customer support for the students, families and schools utilizing the RDS system. The state-wide toll free number for students and families is 844.319.3640. The local number is 919.835.2290.

If you need help with the online process there are these supports:

Yes, school administrators can directly assist you with the RDS online technology, language, or process.

You can get help within the RDS online interview by looking for the "?" within the blue circle beside each question for an additional explanation of what information is needed or how to proceed from that point within the RDS online interview. If you are having technical difficulties, or cannot find an answer online, you may call the toll free number at 844.319.3640 or the local number at 919.835.2290 to speak with an RDS customer service representative. The customer service hours are Monday - Thursday from 8:00 AM to 6:00 PM and Fridays from 8:00 AM to 5:00 PM.

Yes. Your information is automatically saved by RDS each time you confirm data on a confirmation screen. If you enter data, but do not confirm, you will have to re-enter that data when you return. It is important that you enter the most recent information in the RDS online interview. After 25 days, your information may no longer be current, so RDS cancels your request and you must start again.

RDS Policies

To qualify for in-state tuition or to establish eligibility for state grant determination under North Carolina law, a student must prove:

Simply residing in North Carolina is NOT enough. A student must show permanent ties to North Carolina by proving that any previous state of residence has been abandoned. Students may not have more than one legal residence (domicile) at one time.

RDS validation confirms the accuracy of information you provide in the RDS online interview. RDS validates this information with federal and North Carolina state agencies or by requesting additional documentation (if needed). If the information you provide fails validation, you are classified as a non-resident and notified through email and text (if opted in).

In most cases, no, an annual review is not necessary. If you are admitted as a resident and charged in-state tuition by any North Carolina college, it is likely that you will maintain that tuition status unless there is change of circumstances which may be reason for an updated review. When there is a change of circumstance, for example, if your parents move to another state, students in this situation may qualify for a "grace period" for tuition during which the in-state rate will still be applicable even though the student is no longer a legal resident of North Carolina. The grace period can apply under certain circumstances both to currently enrolled students as well as to students who are no longer enrolled or who have graduated. The grace period does not apply to state funded financial aid. Grace periods are handled at the campus level.

As a high school student seeking CCP admission to a community college, you do not need a residency determination. When you graduate from high school and apply to college, you need to have an RDS residency determination. If you graduate from high school and college at the same time as a CCP student, you do not need an RDS residency determination unless you continue your education by seeking another community college degree or certification, or a bachelor's degree at another public college or university.

RDS validates the information you enter into the RDS online interview through database matches with certain North Carolina state agencies. Your SSN is critical to this validation. If you cannot (or will not) provide an SSN, RDS classifies you as out-of-state and you must then request an Appeal, which requires submission of paper identification.

We value your trust and understand handling your confidential information with care is of utmost importance. As a result, RDS takes the security of your information very seriously. RDS utilizes advanced technology to ensure any data received and stored is safe, secure and available to only authorized users.

Hosted in a secure server environment, RDS uses firewalls and other advanced technologies to prevent interference or access from outside intruders, including:

For more information about the information security practices associated with RDS, please read the Privacy Policy & Terms of Use accessible via the link provided at the bottom of each page of the website.

Your privacy is important to RDS and we will not share your data without your express permission. If you would like RDS to speak with another person about your residency request, a third party release is required. Click here for a copy of the release.

Adobe PDF

Click the icon at the bottom of this page to download Adobe Acrobat Reader.

If you or your parents cannot provide a SSN, ITIN, I-94, ARN, or USCIS identification number, you will be considered a nonresident as part of your initial consideration. If you are unable to provide one of these identification numbers, RDS is unable to validate your information with federal and state agencies and you are considered a nonresident for tuition purposes. All students have the ability to appeal a nonresident decision and the ability to provide additional information to support their North Carolina residency.

During an appeal, RDS will consider information pertaining to the student and parent(s). All students must have legal capacity to be determined a resident for North Carolina tuition and state grant purposes. In addition, RDS will require the student (if the student is self-sufficient) and parent(s) (if the student is not self-sufficient) to prove North Carolina domiciliary acts.

Yes. Providing any required documents allows RDS to review your residency claim.

Reconsideration and Appeals

The RDS Reconsideration process is for a student who:

The RDS Reconsideration allows you to change information about yourself or your circumstances; however, you are limited to three Reconsideration requests every 90 days. Should RDS still determine that you are a non-resident, and you disagree, you have the option to Appeal. Go to the Residency Guidelines section of the website to learn more about Reconsideration.

RDS does not know where you choose to apply or enroll. It is your responsibility to let your campus know if there has been a change in classification. The school then downloads your new data from RDS and determines when (in which term) to change your tuition rate to in-state. Check your bill at the school and be sure that the school has processed the change.

Tuition payment arrangements must be in place at the time of registration. If you have requested Reconsideration or an Appeal and RDS determines you are a North Carolina resident for tuition purposes, the college refunds or credits the difference between the out-of-state tuition rate and the in-state rate in the current term or the next term, according to campus policies.

There are no deadlines to complete a reconsideration. Reconsideration requests may be submitted up to three times every 90 days.

You may request an Appeal if you believe that the RDS process has failed to accurately consider important information regarding your residency claim. There are two types of appeal:

    RDS Appeal - the RDS Appeal is for students who believe their active residency determination is incorrect - either from an initial consideration or a reconsideration. Students have the ability to request the RDS Appeal online, submit additional information and documentation to support their claim, and meet face-to-face (or via technology) to review their appeal.

Both the RDS Appeal and SEAA Appeal require submitting a notification to appeal within 10 calendar days of the determination the student is appealing. Requests for appeal after 10 calendar days are not permitted. Go to the Residency Guidelines section of the website to learn more about Appeals.

Yes. You have the right to appeal an RDS Appeal decision. To learn more about requesting a second-level SEAA Appeal go to the Residency Guidelines section of the website.

Yes. Your RCN remains the same indefinitely.

RDS Eligibility Requirements

To qualify for in-state tuition or to establish eligibility for state grant determination under North Carolina law, a student must prove:

Simply residing in North Carolina is NOT enough. A student must show permanent ties to North Carolina by proving that any previous state of residence has been abandoned. Students may not have more than one legal residence (domicile) at one time.

A preponderance of evidence means RDS reviews information about you to determine if the greater weight (preponderance) of the information you provide indicates you moved to North Carolina for reasons other than attending college. North Carolina is not a checklist state; there is not a "list" of things you can do to guarantee a determination of in-state residency. Evidence means providing information or documentation supporting the residency acts RDS asks you about that show you established residence in a North Carolina domicile at least 12 months before claiming residency.

Yes. The law presumes residency classification is the same as the student's, parent(s), or legal guardian, but this presumption may be changed by other information regarding a number of factors:

Yes. A legal resident is someone who comes to North Carolina and has physical presence for at least one day, with the intent to make North Carolina a permanent home indefinitely.

A resident for tuition purposes or for eligibility for state grant determination is governed by Article 14 of Chapter 116 of the North Carolina General Statutes. Many people who live in (or are residents of) North Carolina may not qualify under the statute. Under this law, to qualify for in-state tuition a student must prove they have established and continuously maintained legal residence in North Carolina for 12 months before they claim residency. A student must also prove you came to North Carolina for reasons other than attending college.

There is not a "list" of things a student can do to guarantee a determination of in-state residency. Rather, a student must show their intent to maintain legal residence in North Carolina. If a student permanently relocates to North Carolina, the student performs certain residentiary actions that tie you to North Carolina. However, performing residentiary acts, like obtaining a North Carolina driver's license, obtaining a job in North Carolina or even paying taxes in North Carolina, does not guarantee in-state residency. RDS considers numerous factors in determining whether or not a student is a resident for tuition purposes or if you are eligible for state grant determination.

Domicile is a legal term defined as the place where a person intends to remain and live permanently, and the place the person intends to return to after any absence. Permanency is the key. For example, a person who lives in a place for a temporary purpose such as to attend college, and who intends to live elsewhere when that purpose is accomplished, has not established domicile in that place. In NC such a person is not a resident for tuition purposes.

To qualify for in-state tuition or to establish eligibility for state grant determination, you or your parent(s)/guardian(s) must demonstrate capacity, presence, intent, and duration: