How To Use Clipper on
Your Android Phone

Ready to get started?
Click the links below for step-by-step instructions.

Google Pay™ works on most Android phones. The phone must be running Android 5.0 (Lollipop) or higher, and it must have an NFC chip. To check the version of your phone and if it has an NFC chip, go to Settings > About Phone > Android Version to check your device's version. To check if your device has an NFC chip, go to Settings and search for NFC.

You cannot transfer blocked cards, TransLink cards and cards with a Gator Pass or VTA SmartPass to Google Pay. Motorola phones are currently not supported.

Common Questions

How to Add a New Clipper Card -->

How to Add a New Clipper Card

There are two ways you can set up a new Clipper card:

Option 1 (in Google Wallet):

  1. Open the Google Wallet app and choose the "+" button
  2. Choose the “Transit” option to create a Clipper card
  3. Agree to the Activation Terms, if applicable
  4. Choose “Add Money” and select the payment method and the amount to load onto your Clipper card
  5. Confirm the payment info and click “Buy”

Option 2 (in Clipper app):

  1. Download the Clipper app from the Google Play Store Google Play Store opens in new window
  2. Create an account in the Clipper app and follow the instructions to complete the process, or sign into your existing Clipper account
  3. Select the “Cards” tab at the bottom of the screen, and either tap “+” icon at the top left, or scroll to the last card in the carousel and select “Add Clipper to Google Pay"
  4. Select a cash amount or transit pass to load onto your new Clipper card and tap “One-Time Load” or “Set Up As Auto-Reload” to automatically reload when your cash value is below $10 or your pass expires
  5. Select "Payment Method" and select the credit/debit card on file to complete your order. If you don't have a credit/debit card saved in Google Pay, you can set up a one-time credit/debit card that will not be saved to your account
  6. Select “Add to Google Pay” and follow the instructions in Google Pay to complete the process

How to Transfer a Plastic Clipper Card to Google Pay

Once you transfer your plastic card to your Android, your plastic card will be deactivated from transit use.

  1. Open the Clipper App and log in to your account
  2. Tap the "Cards" tab and select "+" to add a new card
  3. Tap "Register a Plastic Clipper Card"
  4. Enter the 10-digit number on the back of your Clipper card and tap "Add Card"
  5. Tap "Convert Clipper to Your Phone"
  6. Name your card (optional) and tap "Continue"
  7. Hold your plastic card to the back of your device to continue transferring it to your phone – this may take up to a minute
  8. When the read is successful, tap “Add to GPay”
  9. Tap “Accept and Continue” at the bottom of the screen to finish adding Clipper to Google Pay

Note: If you are a bike share user or an RTC cardholder, you will need to keep your plastic card.

How to Add Value to Clipper -->

How to Add Value to Clipper

There are two options to add value to your Clipper card on your Android phone:

Option 1 (in Google Wallet):

  1. Open your Clipper card
  2. Select the "Add money or pass" option in the card
  3. Select the payment method and the cash value you would like to add
  4. Confirm your payment info and select "Purchase"
  5. Once you have added your cash value, the balance will show on your new card

Option 2 (in Clipper app):

  1. Open the Clipper app
  2. Sign in to your Clipper account
  3. Select the “Cards” tab at the bottom of your screen and select “Load Cash Value or Passes”
  4. Select “Cash Value” to pay for rides on all transit services or select “Transit Pass” if you are a frequent rider for a specific transit agency.
  5. Select a cash amount or transit pass to load onto your Clipper card, tap “One-Time Load” or “Set Up As Auto-Reload” to automatically reload when your cash value is below $10
  6. Select Payment Method and select the credit/debit card on file to complete your order. If you don’t have a credit/debit card saved in Google Pay, you can set up a one-time credit/debit card that will not be saved to your account
  7. Confirm your payment
  8. Select “Done” and your new balance will update in the Clipper app and Google Pay and is immediately ready to use on your Android

Note: BART HVD tickets will be available for pick up at a BART gate the following day.

Cash Users: If you want to add value with cash, you can:

How to Tag an Android Phone on a Reader

  1. Turn your phone screen on
  2. Hold your phone near the Clipper reader
  3. Do this every time you board a bus, train or ferry, including when you transfer
  4. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass)
  5. Be sure to tag on every time you board (you may need to tag off for some agencies). Keep your phone handy in case an inspector asks to see your fare
  6. If you have trouble tagging, you might try to move your phone around as different phones have their antennas in different places

How to Transfer Clipper from Google Wallet

  1. Open Google Wallet
  2. Select the Clipper card you want to transfer
  3. Tap the three dots in the upper righthand corner and select “Move to another phone” and follow the instructions on your screen

Note: In order to move your Clipper card to your new Android phone, you must first remove it from your old Android phone by tapping the three dots in the upper righthand corner and selecting "Move to another phone."

Google Pay and Google Wallet are trademarks of Google LLC.

Questions?

Visit the Clipper on Your Phone Frequently Asked Questions.  

If you need further assistance, you can contact Clipper Customer Service at 877.878.8883 for questions about your Clipper account and Google Google support, Opens in new window for questions about Google Pay.