Failed to Save Document.

I saw a closed thread with a similar title. Time to open a new one!

So I have been getting this error a lot with a drawing document I made that contains six sheets and references 3 different assemblies. It was about 3M in size. I have since split the drawing document into 2 separate documents. One of the documents still gave me the error, however.

I had the file location open in Windows Explorer and noted the file size right after I clicked "save" and then watched it change after SW said that it "Failed to Save Document". This dialogue box is obviously lying in this case. The document was definitely saved. Other times I have been less fortunate.

Has anyone else experienced SW crying wolf?

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RE: Failed to Save Document.

arcticcatmatt (Mechanical) 12 Dec 08 15:01

I get that all the time. Pain in the butt! Our entire group gets it.

I have always been told its because we are working over a network with no PDM.

RE: Failed to Save Document.

rustynissan (Aeronautics) 12 Dec 08 15:08

We only have one seat of SW. I doubt that is the entire issue. I wish that the dialogue was more descriptive! A little hard to troubleshoot an ambiguous error.

RE: Failed to Save Document.

fcsuper (Mechanical) 12 Dec 08 16:57 I get it and we do have a PDM

RE: Failed to Save Document.

NomLaser (Mechanical) 12 Dec 08 19:19

Which PDM? Workgroup or Enterprise? You will get this error more often while working across a network. We run Enterprise and if we resave after a 'failed to save' it usually saves. It wouldn't do that when I worked for a company that had Workgroup. In fact you would usually loose all of your work when you did get it.

RE: Failed to Save Document.

fcsuper (Mechanical) 13 Dec 08 20:39 I don't access files across a network. We are using Workgroups.

RE: Failed to Save Document.

MikeHalloran (Mechanical) 13 Dec 08 21:13

Our small group gets it all the time. Sometimes you get screwed, sometimes you get lucky.

It seems to be associated with attempts to save a document that references an assembly, or part of an assembly, that someone else has open. even if they are not changing the part, but e.g. working on a different assembly that uses the same part.

Our models have many parts, many of which are widely shared. In that way they are 'linked', and SW needs to keep track of all the links.


It's sort of like the old DOS 'share error' problem, on a much grander scale. I'm guessing there's a little glitch in some huge decision tree inside SW that's just not quite right, and SW's regression test routines don't beat on the system hard enough to trigger the problem.

Mike Halloran
Pembroke Pines, FL, USA

RE: Failed to Save Document.

SBaugh (Mechanical) 13 Dec 08 22:37

Check the knowledge case some people that have had this problem has been able to turn it in and get a repair for it. This has been an issue for years now. SW can't put a finger on it and if they can't reproduce it they can't fix it. Only thing you can try to do is try to recreate the problem and RX it or send in an RX of your last session, that might help and send it to you VAR. If you don't talk to them and turn these things in they will never get fixed.

Quote:

"If it's not broke, Don't fix it!"

RE: Failed to Save Document.

CorBlimeyLimey (Mechanical) 14 Dec 08 11:35

Quote:

Here's a quicker way of getting out of the Failed to Save loop in multi-configuration assemblies. It's similar to flipping to each configuration, but less tedious:

1. Right click a component in the feature manager
2. Select "configure component"
3. Down in the lower left corner, there's a rebuild button with a drop down thingy next to it (technical term). Hit the drop down and select "Rebuild All Configurations".
4. When it's done, click ok to exit the dialog.
5. You should be able to now save.

For me I'm 10 for 10 for this method working and it's less time consuming than flipping to each configuration.


Thankfully, I haven't had the need or opportunity to try it, so have no idea if it actually works for all (or any) situations.

RE: Failed to Save Document.

rustynissan (Aeronautics) 14 Dec 08 12:52

Oooh! I know exactly what you are talking about Blimey. I'll have to try that next time. That sounds like it could work. I usually get this error when there is a problem with one of the configurations that I have overlooked.

RE: Failed to Save Document.

uGlay (Mechanical) 15 Dec 08 13:37

everyone gets this message, whether you're on a network or off, PDM or no PDM, 07 and 08, dont know about 09 but you probably get it there too.

SW2008 Office Pro SP4.0
Intel Core 2 Duo CPU
2.2GHz, 2.00GB RAM
QuadroFX 3700
SpacePilot

RE: Failed to Save Document.

SBaugh (Mechanical) 18 Dec 08 02:02

It does not happen to all users so don't think its happening with everyone. I have seen this issue maybe once in the last year for myself. There are some users like uGlay that is probably seeing it more often than other people. So don't think this is just the way SW is. It is unfortunate that this can't be resolved. But for SW to resolve it you must turn it into your VAR. Believe me I want to see this fixed, because there is nothing worse than losing "X" amount of work.

Quote:

"If it's not broke, Don't fix it!"

RE: Failed to Save Document.

cadsman (Mechanical) 18 Dec 08 13:50

I had a users that had the "can save error" on the drawingand it
was due to his features and what was on the drawing,

The model had two features of a gasket, 1 relaxed and 1 the real shape of the gasket, and the drawing view was the relaxed feature and in the model the relaxed feature was suppressed, after unsuppressing it saved.

RE: Failed to Save Document.

Standing (Mechanical) 18 Dec 08 14:10

CorBlimeyLimey
Thanks for showing us the link to Michael Beem's method. I would never have found that one. A star for you.

Bradley
SolidWorks Pro 2009 x64, SP1.0
PDMWorks Workgroup, SolidWorks BOM,
HP xw8600,
64-bit Windows Vista Business
Service Pack 1
Intel Xeon CPU, 3.00 GHz, 16 GB RAM, Virtual memory 166682 MB,
nVidia Quadro FX 4600 Driver 7.15.11.6956

RE: Failed to Save Document.

vscid (Nuclear) 18 Dec 08 15:00

As regards this solution:

Here's a quicker way of getting out of the Failed to Save loop in multi-configuration assemblies. It's similar to flipping to each configuration, but less tedious:

1. Right click a component in the feature manager
2. Select "configure component"
3. Down in the lower left corner, there's a rebuild button with a drop down thingy next to it (technical term). Hit the drop down and select "Rebuild All Configurations".
4. When it's done, click ok to exit the dialog.
5. You should be able to now save.

Where is the 'configure component' button? I could not find it on my right click.

RE: Failed to Save Document.

rustynissan (Aeronautics) 18 Dec 08 15:29

There is no button for "configure component". You have to select "Configure Component" or "Configure Feature" from the drop down menu after you RMB click the part or feature in the Design Tree.

RE: Failed to Save Document.

CorBlimeyLimey (Mechanical) 18 Dec 08 16:03

If the option is missing from the RMB menu, add it in via the Customize Menu link at the bottom.

If that works, RMB on any toolbar and select Customize > Options and then select both Show All options. This will add all options to all dropdown menus.

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